Amazon treating like a stranger not a partner..
My account is deactivated and each team I contact for help is ignoring me completely or
telling me it’s not their responsibility and directing me to someone else.
I need someone help to reinstate my selling privileges @Seller_mIRnuhdx7l5sN @Seller_DNQGSsdC7DccM @Seller_gAhPNiLrkfTcr @Seller_Huz6FT08OxHAR@Seller_TSXM2A5nxWSuH
I recently failed the business establishment verification process that is associated with
my value-added tax (VAT). I do not meet the criteria for being VAT established in the
UK, but I can’t update my address so Amazon can verify my identity. Please review the
following timeline of events and notify me what Amazon needs so I can continue selling:
In May, Amazon first notified me they could not verify my address for VAT
purposes, and I had an unpaid VAT balance
On June 24, I paid my VAT balance via wire transfer
At that time, I also realized I do not meet the criteria for being established in the
UK for VAT purposes
Although I have a virtual office in the UK, I physically operate my account from
my residence in Lithuania
I believed once I settled my unpaid VAT and updated my Seller Central business
address so it could be verified, I would be eligible for reinstatement
I cannot update my business address in Seller Central and 10 of my Amazon
marketplaces have been deactivated. My business is at a stand-still.
At Account Health Support’s direction, yesterday I contacted vat-number-
appeals@amazon.com and they confirmed that my VAT had been repaid, but
they could not otherwise help and told me to contact Support again
I have complied with your request to pay the VAT, provided all documentation, and now
ask that I be allowed to go through the business establishment verification process that
is associated with my value-added tax (VAT).
I have contacted from bottom up all contacts at amazon.. even 3 accountants in the UK and country where I live Lithuania, all of them can't understand what is the problem from financial side to operate this business..
Thank you in advance for your assistance,
Darius Jonytis
AD UNITED
Merchant Token: AX2M55MNZW5X1
