Do UPS use carrier central to make an Appointment?

Hi Guys,

I shipped a large shipment to Amazon via sea cargo.

Shipment created: Feb 17
Shipment arrived in France: April 4
Shipment cleared customs/handed to freight forwarder (hopefully tomorrow)

My freight forwarder cannot deliver to Amazon and recommended I try UPS.

I cannot change the shipment/make a new one (storage rules)

So I will arrange pick up/delivery on UPS.com

I want to know at what point will UPS make the appointment through carrier central?

The reason I ask, my shipment has changed to (delivered/checked in/receiving) as it was created almost 3 months ago (it will close in 13 days)

If I can get an ARN the shipment will not be automatically closed.

I am asking UPS but they have no idea what Im talking about.

Does anyone know their steps?!