Is it ok to login to my seller account from a different location?
Hello, I have a quick question.
I am going on a weeks holiday, staying in the UK still and may need to access my Amazon seller account. I will turn on the holiday mode but of course Amazon expect you to answer questions from buyers, which is fair enough as it’s their rules not mine.
I will be taking my laptop which is what I use to access my seller account from the office/studio. Is it safe to login from a different IP though? I am sure I’ve read somewhere before that Amazon will dish out suspensions or account closures because the seller used a different IP to login! Is that true?
Seller_z6B2L9xab6HlP
It will generally be fine.
There have been some sellers reporting suspensions based on IP address, but those cases seem to be where there is a genuine/likely link between two sellers. I haven’t heard of any cases of suspensions only for logging in from a different IP.
Seller_Gyxl3CWGjSd3N
I would say no, no and no again. I certainly never risk accessing the account if i am anywhere else.
Seller_2BrPSydGy6oyq
I have done this over past years, on holiday etc., without problems, I think it helps if using the same laptop, rather than one not normally used by yourself.
Jessica_Amazon_
Hi,
Thanks for your post.
There are many reasons as to why accounts would be suspended/blocked but the decision will not be made on a sole factor.
Many sellers access their accounts while they are on holidays such as @The_Pink_Panther.
Enjoy your holiday!
Jessica
Seller_fMsCVAHNu4txH
I’ve logged in from many different holiday locations, without issue.
However you need to be confident that the network you’re connecting via is secure (e.g. mobile data on your phone, not hotel WiFi).
And (more importantly) make sure that you have 2FA enabled on your account first.
Edit: Note… your IP address will change regularly even on your home broadband
Seller_vMsxjZPrdu6uI
your IP address will change regularly even on your home broadband.
Just to support the above views, your IP address will change each time you switch your router on and off, or it loses power for instance. In any case, the data is likely to be encrypted and not looked. There would be so many variables to a different IP address that it would not be a reliable indication of having another account on its own.
Seller_amUAzjvL5uIzu
Just use the phone app.
