Looking at my account several thousand £ has been given in refunds for products sold up to 18 months ago. When it was released that mineral oil was contained in the ingredients of some Jolly Rancher candy i immediately withdrew the stock units.

Under the Consumer Rights Act 2015, if a product is faulty, you have the right to a full refund within the first 30 days of purchase.

After 30 days:

If the issue is discovered after 30 days, but within the first six months, you are entitled to a repair or replacement, and if that is unsuccessful, a full refund.

Perishable goods:

For perishable goods, the 30-day limit may be shorter and based on how long the item would reasonably be expected to last.

Has anyone else found them in this same position... with perishable items

Hi everyone,

I'm currently having trouble getting my brand approved, and I know it's because my brand name and logo are not printed directly on the packaging box. I can provide one box that fully meets the branding guidelines and I’ll be able to get my brand approved.

My question is: once the brand is approved, would it be acceptable to use branded stickers on the boxes instead of having the logo directly printed on each box?

The issue is that my supplier requires a MOQ of 1000 units to print directly on the boxes, which i dont want to do right now for obvious reasons as a new seller and new product.

Any advice or suggestions would be greatly appreciated!

Thank you.

Hi Amazon team - I have gotten permission from the brand owner to resell their products in the UK. However, the brand owner is new and do not recall how to provide me with approval to resell their brand.

This is what they said - " We did set up a seller account for Amazon.com and Amazon.ca years ago and completed the brand registry at that time—but I haven’t logged in for a long time and can’t quite remember how to access it now"

Please help as I would like to start selling their products. Thanks

Dear All

I have a brand registered in brand registry and I was selling my product fine. Normally I would fill in the form to report buyers from brand registry and it was all good. But recently a few got rejected ( I don’t know why) and now my access is revoked. I have tried to appeal and sent many plans of action but I get the same automated response.

Please can someone help.

Thanks