UK Account Deactivae
Hi,
My account is deactivated since Jan’23, I have tried to call seller support provided all the necessary documents but all in vain. The reason given to me was that my account was activated in USA with the same business name, I never went to USA nor logged in to USA marketplace. I have provided m bank statemnent, my business address and all the necessary proofs but still the reply is same that “the documents provided are not sufficent”. I am totally confused and don’t know what further i need to do to solve this issue.
Can anybody guide me how to activate my account.or what document i need to give in order which are acceptable by Amazon UK.
Regards,
Adeel
Seller_DROodOAYHftnc
You need to post the original email telling you of your deactivation.
Seller_D59sukg3PflcJ
Hi @Northwest_Distributi
This is Aksh from Amazon, here to assist you with your concerns.
For a more detailed understanding of the issue, we request you to kindly provide us a background as well as the first and the last snapshots/screenshots of the emails received in your seller central performance notifications about the issue in hand and the marketplace you’re referring to, so that we can guide you better.
Kindly feel free to post on the same thread for any further assistance.
Regards,
Aksh.
Seller_NoMNQDGnEW5Bx
The utility bill is usually for your home address to verify that
Seller_NoMNQDGnEW5Bx
Without the screenshots or any idea of why you have been deactivated its hard to give an exact answer but if they have asked for a utility bill it would normally be for your house
