Unable to link click and drop to Amazon!

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Seller_p3Kss5RFaDBgm

Unable to link click and drop to Amazon!

Hi, I’m getting the exact same issue as this link -

Just want to see if others are having this issue again this time or if it’s just me? I know Amazon only yesterday announced something to do with MWS being removed, not sure if that’s related to this issue?

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Tags:Account Health, Account users
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Seller_p3Kss5RFaDBgm

Anyone?

Thanks.

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Seller_p3Kss5RFaDBgm

@ Maja_Amazon

Amazon support gave me this reply -

"Through your previous correspondence I got to understand you were facing issues while trying to link with RoyalMail.

I would like to inform you that this issue can be verified and troubleshooted only from the developer’s account. We would not be able to troubleshoot this issue from your account since we found no issues.

We would appreciate it if you could report this issue to your developer (RoyalMail) and ask them to contact us directly from their Dev account with the following information(all that is applicable):

-application id

  • full request response in .txt format
  • API and Operation being used
  • batch id/report id if the issue is related to feed upload/reports"

Then RM gave me this response -

It seems they’re blaming each other? Either way not very promising. I’m really surprised more sellers haven’t been posting about this? Weird.

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