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My account was deactivated on May 4th due to Amazon Article 3. The reason for deactivation is infringement, and the appeal portal in the account background shows that it is not suitable for inventory.

After I checked, I found that it was caused by multiple suspected intellectual property infringements in my account.

In fact, these products did not infringe. These products are all building block toys. In the past few years, we have been receiving copyrighted pictures that infringe Lego, but in fact Lego does not have these products, and we do not infringe. It's just that because our number of products is very large, Amazon will scan dozens or hundreds of products suspected of intellectual property infringement every time, which led us not to provide disputes, but to choose a relatively fast method to restore the health of the account, and directly delete the link to admit the mistake.

In fact, it is impossible for us to list their products without Lego's authorization. Our store has been in existence for more than 2 years, and I will not make such a low-end mistake.

Since last year, we have abandoned the building block toys category. The reason why the building block toys suspected of intellectual property infringement appeared again is that we found that there are many prohibited products in our store, and there is no reason for prohibition. Amazon requires us to re-edit the price before it can be displayed again. This is the reason for repeated violations of suspected intellectual property infringement.

I already submitted a dispute yesterday on the Account Status backend page, but I don't know if this is valid.

Our other sites have the same products as in the United States, and they are also marked as suspected of infringing Lego images. However, after this problem occurred in the United States, we immediately submitted disputes to other sites, and the same ASINs in other sites have all been restored.

Because from the current problem, there is a problem with Amazon's scanning mechanism.

Hello, for some reason I am having a difficult time with the verification of the bank account I have on file. I have not done anything different and nothing has changed. I have never had an issue reverifying my information every year. It seems the issue that is preventing verification is my bank account is in the name of my legal business entity and the system says it cant verify the account because the individual account holder is not listed. This doesn't make sense because Amazon's policy states:

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What do I do if my bank account is under the legal entity name of my business?

If you don’t see any options for your Legal Business Name under 'Bank Account Holder Name', select the Point of Contact name and submit your bank statement as is. We will verify your bank based on your Legal Business Name.If you are verifying a bank account after onboarding to Seller Wallet, the account holder name must be either your Point of Contact name who is also a Beneficial Owner of the business, or Business Name used during Seller Wallet registration.

I would like this to be escalated and fixed please, any help is appreciated.

To whom it may concern,

In February, I sent in 29 products by FBA. They listed them, I had 14 open orders at one point at $100 per unit so about $1400 in two weeks. All of a sudden, my inventory is out of stock and I only sold 3. After opening a case and them taking almost a month to reply to it, they said there was a discrepency with the fnsku I SAID I was sending in compared to the one that was ACTUALLY sent in. I am aware of my mistake, considering it was my first ever time selling on Amazon and listing FBA, however, why was there no contact made when they received my inventory and realized it was a slightly different fnsku? Why were all 29 units listed? Why were 3 sold if they were the wrong fnsku? Now, after re-opening the case 3 times, I'm still getting spun in circles with no clear reasoning or reconciliation. Not even a single phone call, even after they reached out and asked if I would like one. I was really excited about getting started selling on Amazon and my experience has been anything but pleasant. Is anyone else having issues like this or is this just me? Anyone else find it IMPOSSIBLE to talk to anyone who knows ANYTHING about what's going on? I've even made new tickets just to request a phone call immediately and that does not work either. This is frustrating.

Going in circles with the scram-appeals@amazon.com department. They sent me the same response after I sent them all that they requested. I have nothing else to give them. I have completed the requested interview with amazon. They received my invoices from authorized distributors of the brand in question. I gave them all they had asked for and there is no resolution. Our funds are on hold. Our business on amazon is on hold because it does not make sense to continue selling if they are holding our money. We just began selling 4 months ago and this is a nightmare. I ask that someone who has any helpful advice please share because it seems like I have hit a brick wall! Thank you in advance.

Case ID 17694872661

@Seller_37l8i4vuvugjG

Has anyone else run into this problem? I had my account deactivated because of a Section 3 complaint. I have been submitting more and more information for the last 3 months to get it reinstated. I provided all of the supply chain documents including an LOA for the brand and the invoice which was from KeHe. My latest appeal was submitted 2 weeks ago, and then yesterday I received an email telling me that they can not accept the documents that I submitted. I had a phone call with an account health specialists and they told me that Amazon is no longer invoices from KeHe, but he couldn't tell me why. How is this legal? This is the same invoice that got the brand ungated for me. It's the same invoice that Amazon accepted as proof that the product is authentic, but now they are saying that same invoice DOESN'T prove that it's authentic, and they won't accept that invoice as proof of the supply chain. How can they do this?

Amazon relabeled my products wrong when they received my products. I had my correct label on all my products and don’t understand why they decided to relabel them. Tried reconcile, it’s been 4 months and they keep pushing off the process and gave me runaround saying they couldn’t verify ownership of the profits I sent in. I uploaded my original invoices and my record for my company and I keep getting this automatic response as they aren’t even real person. I need help! Case number: 16944179751

I keep uploading my ID and even a selfie and have called and they can’t verify it still . This has been so stressful what do I do

Dear Amazon Support,

I'm currently using the Amazon Seller Partner API to extract data via Airbyte, and I'm encountering significant performance issues specifically with the OrderItems table. While other tables extract data normally, the OrderItems table is averaging only around 3,000 rows per hour, which is far slower than expected.

To troubleshoot, I’ve also tested the extraction using Fivetran, but experienced the same issue. This makes me wonder whether the slowdown is related to API limitations, throttling behavior, or a known issue with the OrderItems endpoint.

Additionally, I use MyRealProfit for reporting. Could this third-party connection be contributing to the slow performance or hitting API rate limits that affect my current integrations?

Could you please confirm:

Whether this performance is expected for OrderItems?

If there are any known limitations or recommended best practices to improve throughput?

Whether existing integrations like MyRealProfit could impact SP-API performance?

Looking forward to your guidance.

How do I pull a parent asin report, even with no sales