Did other people received an email from Amazon ads regarding £500 promotional clicks in July?
Did you receive the money? The email said that the money would be redeemed on 15 August, but we received nothing.
When we received this promotional email in July we activated our ads as per the email. We also contacted support to double check if we need to do anything else, but we were told just to wait until 15 August and £500 would be redeemed automatically.
Amazon nicely took our money for advertising and nothing came back from the promotion. We contacted support on 16 August asking about this promotion, sent them a copy of the initial email as per their request and since then, every 6 days they just send an email that the case is still under investigation.
The initial email about the promotional clicks said that the money could be used for advertising until 30 September, we are already approaching it, so even if they give the money soon, there is no way for us to use it during so short period.
Was a nice trick from Amazon to push more sellers to unprofitable advertising?
I do not think we will ever trust Amazon’s promotions, do not believe them.