I believe we are a lot in this boat. For some reason, they deleted the last topic, so I decided to open a new one. Please all of you who have the same problem, share your thoughts on this and let’s find a way to escalate this issue to the right people in the Amazon team. Lots of businesses can’t pay salaries and bank loans and their businesses go bankrupt because of this issue. Our account is going on verification(5 years selling) for more than a month now. We have more than 90K frozen and no one gives us any information. It’s Christmas time and I have to tell my 20 employees that there will be no money for them because of this validation process. Our company has been validated before, we sell in all European countries, we pay our VAT everywhere. 100% legal business. I can’t believe that Amazon is letting such an issue to let happen. They are putting people’s lives on the map.
Please all of you who have experienced such an issue - let us know how did it go, what did you do? How can we contact or call?
It is a really stressful situation!