I wonder if one of the more experienced sellers could help me with something.
So I been selling for a year now and my account was initially set up as individual. I recieved an email from amazon saying I need to change the account to sole prop. The accounts were then suspended across all marketplaces.
I changed to sole prop. And waited for verification. Two days later I got an email saying the account has been verified and I can continue selling.
All marketplaces went live except from UK (home marketplace) and spain!
I have tried calling and emailing, only to be told the performance team will look at it and come back to me if they need to. I have emailed the team direct and no response and it’s been 2 weeks now!
On my dashboard there is no sign my account is suspended, my ODR is 0%. But still my listings are not live on Amazon.co.uk even though they state active on inventory page. And I cannot get disbursements! It is killing my business as I had a recent rush from the UK so a lot of the stock money is caught up in the UK acc.
Can anyone please help me or suggest anyone I can contact. PLEASE
Anything would be greatly appreciated