Morning, hope everyone’s well and managing to avoid this Coronavirus!
Anyway, my account has been temporarily suspended due to listing Honor and Huawei products without approval.
To give you some background I own a mobile phone shop and I listed some of the phones I had in my shop onto Amazon.
When I listed the devices onto Amazon, the website did not make me aware of the fact they belonged to a restricted brand as it normally would, therefore I was not aware that I was breaking any of Amazons rules. The websites failure to make me aware that the products I was listing belonged to a restricted brand resulted in my account deactivation.
Unfortunately, because I purchase my products from a local wholesaler (including the items in question) I do not have the means to provide any of the information amazon require in the way of brand authorisation letters and invoices from the manufacturer.
I’ve tried appealing the suspension already but because I did not have any of the documents required it was unsuccessful.
Came on the forum to see if anyone had experienced anything similar and whether or not they were able to get their account reactivated?
Any advice would also be appreciated! TIA