Hello @ The_Little_Coffee_Be,
I understand that you wanted help with the plan of action. To come up with a better plan of action,
I would request you to address the issues which are hampering your performance . Try understand the below situations and act upon which are as follows:-
- How are you maintaining your inventory to avoid out of stock related concerns.
- As, you were unable to dispatch the items on time. Mention what all steps you have taken in order to resolve the issue? Since your sales were high ,was there enough manpower to handle those orders?
Going forward ,mention how frequently would you check your inventory and how frequently would you ensure to fill it when the stock is coming to zero.
Kindly include the above points mentioned in the below format:
• The root cause of the issue
• The steps you have taken to fix the issue
• The steps you have taken to prevent the issue in the future.
Requesting you submit the above points and appeal it to the email@example.com.