Account will be suspended within 60 days: VERIFICATION
I’m currently going through verification process and submitted a UTR and later a letter that came with a UTR. But Amazon sent me an email that “We need some additional documents to continue with your account verification. The UTR document you provided was not 1 of the acceptable document types.”
The email went on to say “If you do not upload this document within 60 days, we will be unable to prevent the suspension of your selling privileges.”
Now I’d like to know exactly what kind of document will be accepted by Amazon in this situation?
I trust you people here can be of assistance.
Thanks…
12 replies
Seller_iBrSIJDZKlsXi
You have 60 days to contact HMRC and send you a new letter containing UTR.
You need to make sure it is addressed to you and that you are the named owner of your Amazon Account.
Also once received make sure you are uploading it in accepted format (best would be photo where you can see all 4 corners of the letter, jpg would do, but pdf is also fine)
Seller_euww71MUYmuvW
My account suspended for 10 days The amazon asking me to upload the new letter of authorisation where can I can get that can anyone help me here please ?
thanks