I am a bookseller.
I have attempted to report the frauds to Amazon but have been given the run-around in terms of how best to do so. I had an online chat with seller support who told me to contact Amazon under the ‘other’> ‘report a violation’ section in seller help. So I sent a report and Amazon said it had been transferred to the relevant department. The next day I received a reply, which ignored my report and said that if I wanted to report a buyer I should go to the ‘other’> ‘report a violation’ section in seller help, which is exactly what I had just done!! Case closed. I reopened the case and queried this and was then told to report a buyer by sending an email to the seller performance team. Hmm.