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Amazon Legal Department Contact Details - UK
Can anyone please tell me the correspondence address for Amazon’s Legal Department in the UK?
My Seller Account was suspended on 24 October 2020. After sending in the required documents, I was told they were not satisfactory. I had no other documents to provide, so we were at an impasse. I was told I had to wait 90 days to apply for my money back and reluctantly I waited.
It has now been 109 days and I still have had no communication. I have emailed payments-investigate@amazon.co.uk as I was instructed. I have sent them an email every day for the last 10 days and they still haven’t acknowledged me.
I have tried to get help through the help section. Every time I ask for an update and for help on how to resolve this problem, I just keep getting my messages marked as “Answered” , when they quite clearly haven’t been. I am so frustrated by the arrogance and lack of professionalism being shown here. It is shambolic to say the very least.
I now feel I have no other option but to issue legal proceedings against Amazon. The problem is, I don’t know who to send the dispute to. Can anybody help please.
I am in the United Kingdom.
Thanks in advance.
2 replies
Jessica_Amazon_
Hello,
Do not create multiple threads for the same issue. Please use your original one here: Amazon Legal Department - UK
Thank you,
Jessica
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