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In just two days, this individual has filed over 22 copyright complaints targeting my listings , many of which are duplicate reports of the same main image, submitted repeatedly to create artificial policy violations. This pattern indicates a malicious campaign against our account.

Complaint IDs: 17832971381, 17834100441, 17832756511, 17832890361, 17832967311, 17833880431, 17833104771

ASIN: B0F2HN1LND

Complaint IDs: 17833234011, 17833143321, 17832954541, 17833061371, 17833005341, 17832952121, 17833377791, 17823333711, 17822313141, 17823242391, 17823149911, 17823183651, 17823106741, 17823242011, 17823180061

The complainant’s username “qusidijiagou” translates from Chinese to vulgar and abusive language (e.g., “go die, cheap dog”), which violates Amazon’s policies against offensive or threatening conduct. @Seller_FJwyF3iu5qxUY

Title: Fulfillment Center Refuses to Update Wrong Dimensions — Case ID 17755674151, Need Help

Hi fellow sellers,

We’re a small business and have recently encountered a serious issue with Amazon’s fulfillment center regarding incorrect product measurements that led to an unjustified “Oversize” classification. I’m posting here in hopes of getting some advice or hearing from others who’ve faced similar situations.

The problem:

One of our large-size products was mismeasured by Amazon and is now being classified as an “Oversize – 50 to 70 lb” item. The backend currently shows:

Dimensions: 39 x 19 x 9.5 inches

Shipping weight: 51.00 lb

Product weight: 19.949 lb

Dimensional weight: 50.643 lb

We opened a case (Case ID: 17755674151) and Amazon did remeasure the product. They confirmed that the actual dimensions are smaller, and the product should be categorized under Large, not Oversize. Their measured values are:

39 x 19 x 9 inches

Weight: 19.85 lb

Dimensional weight: 47.97 lb

However, the fulfillment center refuses to update the backend data, claiming that we “changed the packaging.”

But that’s simply not true.

This ASIN has only been shipped once this year. All inventory was from the same production batch, packed identically, and shipped in one FBA shipment (though Amazon split it into multiple fulfillment centers). We never changed the packaging — there was no opportunity to even do so.

We believe the only reason the FC refuses to update the data is because it would result in a retroactive FBA fee refund. This feels deeply unfair and punitive to small sellers trying to play by the rules.

We need help on:

1-Has anyone successfully gotten FC measurements updated when they wrongly cite “packaging changes”?

2-Are there escalation paths beyond Seller Support when the warehouse won't accept verified remeasurements?

3-Any advice on how to push for backend correction based on confirmed data from Amazon itself?

This issue is costing us significantly, and it feels like we’re being penalized for Amazon’s own measuring error. As a small business trying to stay compliant and survive, this experience has been incredibly disheartening.

Any advice, suggestions, or support would mean a lot. Thanks in advance!

Dear Amazon Support Team,

I’m reaching out to kindly request an expedited review of the hazmat (dangerous goods) status for our product. Our product does not contain any batteries, nor does it require them for use.

To further support this, we’ve attached several customer reviews that clearly indicate the product functions without batteries. Here is the case ID: 17834088351.

We’re concerned that the current hazmat review status may affect the product’s sales performance. We would truly appreciate it if you could help speed up the verification process.

Thank you very much for your time and support!

@Seller_guPeMXBrBxqyU @Seller_t9kvdr2yixQej

my asin recieved copyright infringement , and my appleal of compliant case #17371274081 has received rejected reply from AMZ as below:

We completed our evaluation of your submission. We do not have enough information to remove the violation at this time.

But the truth is that the real copyright owner of the pic is an famous artist called Sherman Foote Denton, the watercolor signature"Denton" could be found on left corner of each art.

since this artist has already died on 1937, so the art is on public domain .

which also means , there is no way the copyright infringement complaint filer own the copyright, my violation should be revoked, and I should be able to continue to use that pic.

我们有一个产品，涉及到儿童玩具合规性问题，我们在2025年5月12号提交了材料申诉，截止到今天，即将超过15个工作日。我们在此期间没有收到来自亚马逊的任何回复，我们多次进行催促，也没有任何的回应。case ID：17721795081。

产品高销，我们很担心在第十五个工作日依旧没有结果。请帮助我们，帮忙催促，谢谢。

Recently we have many orders that delivered on time with buyer's name signature, but amazon refunded buyer said order not received.

Then we do safe-t claim all been denied.

But amazon safe-t claim clear said: You may be eligible for a reimbursement in the following cases:

The customer said they never received the item, but I have proof: You provided a signature confirmation of delivery to the buyer’s address, and the tracking confirms that the order was shipped on time and met the Maximum Estimated Delivery Date.

Why the claim been denied? For example the order ID 112-6421499-6133811, SAFE-T Claim ID: 75962-00613-9723355

@Seller_dnxnrsZIeTNo3

I merged my children listings into a single parent, the review count was shown correctly at first (6.1K) and now it has been only 5.9K. I have tried multiple cases with Amazon (17807047341 and 17806128001 and 17761914251) however none of them being able to fix my issues.