Buyer received a wood table on March 26th, fulfilled by FBA. On July 4th, buyer successfully requested a refund, that’s a full 100 days after receipt. Seller support gave me the information below. Is that it now, do I have to take the loss (and it was an expensive table)?
“Please know that in most cases, customers can request to return an item within 30 days of receiving it. Amazon may make case-by-case exceptions and accept return requests beyond 30 days of receipt.”