Amazon VAT Transactions Report Missing some orders


#1

We have noticed quite a lot of orders not included on Amazon VAT transactions Report, all completed orders mostly on 16th December. Now we are getting a big total difference compared with Date Range Report. We have raised this issue with support team, hope it will be sorted soon. I wanted to know if it ever happened to you, if so how you sorted it out. thanks


#2

It might be zero rated orders to VAT registered customers in the EU.


#3

No it’s all UK customers orders with Standard VAT and it’s included fine in Date Range Report.


#4

Problem across marketplaces, see below.

Seller service refuses to acknowledge the issue and sends irrelevant text templates.


closed #5

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