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hey guys.

2 of my parcels was automatically removed. But only one was delivered to me.

Customer Support says both parcel was delivered to me even after I sent them proof that the other parcel was returned back to them. I have spoke to UPS and they confirmed that one of the parcel was returned back to Amazon. What should I do… customer support is no help

My apologies if this is a duplicated topic, however I am unable to find a specific response. Can anybody shed any light on what happens to stock held in UK FBA centres on the 13th December. By this I mean any stock held that doesn't currently conform to the new GSPR regulations as it doesn't currently need to but will do after the 13th? Hope that makes sense....

We are being attacked by fake reviews and its damaging our brand and sales. Is there a way to request the fake reviews are deleted? We've tried reporting abuse and the fake reviews are still there.

ASIN in question is B0BVBTNRJT

We have two clearly fake reviews. Amazon please address this problem. Its worse than it has ever been.

A buyer left a negative feedback for me - I quote:

"The feedback rating is because I sent them an e-mail about it, asking if I was missing something or if the listing was incorrect. They never took the time to respond."

This is simply untrue - He sent me an email on November 19 at 11:39pm and I sent him a comprehensive answer on November 20 at 9:56am

He also stated that the part did not fit (although he says that it is not the reason for the negative, see above) The part does fit he simply ordered the wrong part as can be seen in my reply.

The worst part about this is that not only did I answer his message but I also offered to fix his problem free of charge as a gesture of good will.

Amazon refuse point blank to remove or even review this feedback even though this feedback will result in suppressed sales on my account for the usual 60 days

What is really ironic is a recent poll on my seller central page (you know the type) asking if "Amazon was a good place for small business"

Seriously!! you could not make this up

It is not, as a small business you simply cannot rely on Amazon to protect you

{personal data, link removed}

How is this seller still able to sell on Amazon?

Since August they have not had 1 positive feedback, every single one is the same story. They are sending envelopes saying "item is out of stock" instead of the physical product. This is deceivingly bypassing the SFP despatch rate/on time delivery metrics.

Also the feedback keeps showing this as a fulfilment issue when it is clearly not and just a scam by the seller.

I know multiple other sellers who have complained about this seller but nothing has happened, it does not take a genius to look at the feedback and see what is happening. Why is it so hard for Amazon to look into this fraudulent actions?

Hi there,

I’m hoping someone who’s faced a similar issue, or a member of the support team, can help me out. I recently opened a business bank account with Tide in my company’s name, with me as the director, but it looks like Amazon’s automated verification process isn’t happy with that. My account is now blocked, and it doesn’t accept any proof of ownership, like a bank statement or account verification letter. I can’t find a way to contact support through my account health section, and I’m pretty stuck. I can’t even close my Amazon account. If anyone has had a similar problem, I’d really appreciate any advice or guidance!

Thank you so much!

We have received over 280 AZ fraudulent claims in the last 5 months. this is because the orders are not marked delivered and when customer receive good they then 1 week later claim AZ refunds, we issue full tracking to amazon with customers signature and even customers in images and still all denied - we fed up of this now and after 86 cases raised with amazon over 5 months NOTHING - NO HELP AND ALL APPEALS DENIED !!!!!

i was able to sell all most any item but since wednesday amazon is now saying i need approval to sell and its not just one item its all most every single item.

on tuesday i could list products and now for the same products i need approval to sell them and i dont understand why.

is anyone else having the same issue?