Anyone else think Chat GPT would be way better than seller support?
I’ve a minor issue, driving me mad, but heck I’ll just ditch the one book.
BUT. I’ve spent way too much of the last two days trying to get an answer from seller support. Random replies with no relevance to my query. Cut and paste silliness. Liinks to forms which are dead or don’t work. Incomprehensible “English”.
Bring on AI.
8 replies
Seller_esvgLzKXw2YAl
It actually is. Try typing your query into it and I guarantee you will get a better answer than support.
But if you have a query, then post it here, we may be able to help.
Seller_SITNVuZK87zGK
Even better, if you ask it to answer in the style of amazon seller support - it always adds on one of their ‘We understand the frustration this must cause’ elements to the start of any reply.
Seller_EHYOwAkoZV3Hb
I asked ChatGPT and this is the answer to your question. Make of it what you please!:
As an AI language model, I don’t have access to personal opinions or experiences, but I can provide some insights. It’s important to note that the effectiveness of Chat GPT or any AI system compared to Amazon seller support depends on various factors and individual perspectives.
Chat GPT, as an advanced AI language model, has the potential to handle a wide range of inquiries and provide prompt responses. It can understand and generate human-like text, making it capable of assisting sellers with general questions, basic troubleshooting, and providing information about policies or processes.
However, Amazon seller support offers several advantages as well. Seller support teams are staffed with individuals who have specific knowledge of Amazon’s platform, policies, and processes. They can provide personalized assistance, guidance, and resolution to complex or specific issues that may require human expertise and judgment.
Additionally, seller support teams have access to internal tools, systems, and resources that may not be available to external AI systems. They can escalate issues, conduct investigations, and offer direct solutions or interventions when necessary.
While Chat GPT can be valuable in providing general information and assistance, there may still be instances where human support is essential for a more tailored, nuanced, and empathetic response. Combining the strengths of AI and human support can potentially create a well-rounded and effective support system for Amazon sellers.
Seller_BS5lg2keRs2QO
Given the purported daily cost of running ChatGPT is around $700k I’d hope it’d be good. I’ve used it for a few things and generally it does well. Although I saw recently that it falsely took credit for writing some exam coursework which got some students on hot water.
It does give very bot-like responses to questions, so in that respect alone perhaps similar to Support.
Julia_Amzn
Hello Sellers,
I am closing this thread as it does not address Sell on Amazon issues.
Kind regards,
Julia.
