Can someone plsssss help with generic brand listing


#1

im trying to list fairy liquid which im ungated for in oacks of 3 which already exist on amazon but it juyst keeps saying error 5885.
so frustrating because seller help keep saying its generic and blah blah.
im so confused.
pls help.
i tried ordering new barcodes etc but nothing works.


#2

If it already exists on amazon, why are you rebranding as a generic product on a new listing ?


#3

thats what seller central said because when i try to add product that already exists it says error 5885


#4

You won’t be authorised to list Fairy products on behalf of the brand

Have fairy given you authorisation to bulk pack too ?


#5

no. i just got ungated with wholesale invoice


#6

Then you can only sell the items that exist for that brand already in the catalogue.


#7

but that brand and bundle is already being sold on amazon


#8

So if you go on the listing and click ‘Sell on Amazon’ what happens?


#9

i get the same error message for an item i have sold before - When you click on the “sell on Amazon” button - it takes you to the page - but the error message pops up as soon as you try to input anything like price or quantity
Its states you are trying to change the details on the page - when all you are doing is listing on the page.
Seems to be an issue with quite a few listings pages - and Amazon dont seen to want to fix them as they just fob you off - they know its a problem