In our ongoing efforts to receive your shipments quickly and make your inventory available for sale faster, we have updated our policy about carrier and tracking information.
Starting November 1, 2021, FBA sellers will be required to enter the carrier name and tracking information, if your carrier provides it, when you create a non-partnered carrier shipment.
Submit carrier and tracking information before shipment is received at a fulfilment centre. This change does not apply if you use the Amazon Partnered Carrier programme or Amazon Global Logistics, because we generate tracking for you.
Carrier and tracking information helps us to avoid delays in receiving. In addition, when In-Stock Head Start is active, your out-of-stock products can be made available for sale, because we will have real-time tracking for in-transit shipments. For faster receiving times, ensure that the tracking IDs for parcel shipments are mapped to the correct FBA box ID label on each box.
You can provide tracking information on the Track shipment tab of the Summary page in your shipment workflow. You can also provide the information via Amazon Marketplace Web Services.
For parcel shipments, tracking IDs will be required for every box. For less-than-truckload and full-truckload shipments, a freight progressive number (PRO) will be required for every shipment. To learn more, go to Track your shipment (Shipping Queue).
Amazon will measure the missing tracking-information defect rate for each shipment.