Changed display name but previous name still displayed at checkout


#1

I changed my display name which seemed to be fine. However a buyer has just asked me why the “sold by…” name at the checkout stage is a different name. It seems as though Amazon have not completely updated my change of display name, seeing as my previous name is still showing in checkout. Will this eventually be rectified on its own as the change was made 3 hours ago? Any advice will be greatly appreciated.


#2

Generally allow 24hrs is the standard.


closed #3

This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.