I started a money claim against Amazon, as several items I sent, value of several hundred pounds, were missing when the FBA shipment was received by Amazon - 21 units out of a shipment of 41 were missing. They eventually (after about 3 months) admitted liability for some of them, but for eight of the items I was told that the investigation was closed. I was told this before they admitted liability for the other 13 items. I was never given a chance to contest that those items were missing, as they closed the investigation on those eight units as soon as they had finished receiving them. Right from the beginning I was told that the investigation on those eight units was completed.
After getting nowhere and being told repeatedly that they would not open an investigation on the lost items, I felt I had no choice but to take it to the small claims court. I thought I had a good case. This morning, I received documents from lawyers representing Amazon, who intend to defend the case. I am now extremely worried that the fancy lawyers will win and I will have to pay all the costs. Should I stop the claim? The only real proof I have is the weight of the shipment and the fact that the shipment was checked and counted by both my partner and myself prior to shipping. I have asked UPS for a stamped receipt, but they say that this is not available, as it was an internal shipment and a BOL is only used for international shipments. I am really worried and wish I had never started the money claim. Also, if I stop the claim, will I get a massive bill from Amazon’s lawyers for work already done?