Hello Dear Brand owner Sellers,

I wonder if you can help me. I am a small brand owner and I sell my own products mainly on amazon. However I have noticed that another seller has appeared on my listing pretending to be selling my branded product by fbm. I now that product cannot be genuine as I do not have distribution agreements with anyone and I don't sell to other sellers on wholesale.

I reported this issue to amazon brand registry for infringement Under case ID 11073202492. But I was disappointed to receive below reply.

"Thank you for contacting Brand Registry Support. We reviewed your submission and are unable to take the action you requested.

If you have additional notices that you wish to submit, our team only investigates one type of infringement per submission and no more than 50 ASINs per submission. If you have more than one type of infringement, we require that separate submissions be made for each infringement type.

For example:

If you would like to submit three ASINs for two different infringement types, you would submit one notice for each infringement type. This would be a total of two notices. If you have more than 50 ASINs that you would like us investigate, you will need to submit multiple notices with no more than 50 ASINs per submission.

If you believe this decision was made in error, please tell us why by submitting a new complaint through Brand Registry. We are unable to take further action on the complaint you previously submitted."

Now How do I deal with this issue?

I feel that all my hard work to establish my brand could be wasted if random seller just start selling unbranded products on brand name through fbm .

Thank you for reading and I will appreciate any input.

I lost access to seller account, it says

"There was a problem

We cannot find an account with that email address"

A quck search in the forum sugested that deleting the attached buyer account may be the cause of the problem as they share the same email. I did try and delete the buyer account around 10 days ago but it did not delete, at least not straight away, and I now no longer have access to both buyer and seller account.

Can someone from amazon support get in contact and reactivate my seller account.

I have logged into the forum from another account to post this messsage as I can't login to the forum with my deleted account

I want to sell my EU power strips on Amazon UK for customers that travel overseas and want a good power strip to take with them.

I tried listing before but it was removed as a product violation as the product does not have a UK plug or a UK adaptor with it.

This product is not intended for use in the UK, and it cannot be used in the UK. I made this clear in the listing but it was still removed by your team.

Surely it must be possible to list products designed for traveler's to take to the EU with them?! Its obvious from the product photos that this is not for use in the UK as it has EU sockets and an EU plug on it.

So on the 22nd of April i switched to a professional acc as i want to increase my inventory and take it amazon more seriously. I got hit with a section 3 notice for no reason. My account is healthy also. i was told to submit identity documents on the 22nd. It has currently been more than 7 days and i have had no response from amazon about the submission of the identity docs. I even rang customer service and they told me to wait a couple more days (on the 22nd) . Can anyone help me please