Click and Drop without buyer surnames?


#1

How are people dealing with this? I’m not sure who made the decision to remove buyer surnames, but I’m guessing it wasnt a seller for sure.

So now instead of seamless Royal Mail integration i have to take a random stab in the dark that the orders have matched up before I print off the postage label?

What if we get several orders of the same item with the same name on the order? What are we supposed to do then?


#2

It’s an absolute nightmare and it’s not necessary. Whose bright idea was it to come up with that one? Even better who signed off on it?

It’s just becoming a guessing game now… if it’s not this, it’s the pending order that’s been there 3 days dropping to the bottom of your list, and you end up having no invoice for it and scrambling at the end of the day.

I don’t know why they keep changing things that work perfectly well…