I'm trying to close my Amazon seller account, but I'm unable to do so because the system keeps asking me to add a charge method. If I add a payment method, the account will continue to charge my bank card — even though I'm no longer actively using the account and don’t have a valid VAT number.
About a year ago, I began the VAT registration process in the UK through Amazon’s VAT services and fully paid all associated fees. However, I ultimately decided not to complete the registration, as I chose to pursue a joint venture with another entrepreneur and sell products together with him instead of selling products on my own. As a result, I no longer needed this seller account.
Unfortunately, I later discovered that my credit card had been charged monthly because there is one item in my inventory that couldn’t be removed, and the account was considered active.
Now I'm stuck in a catch-22 situation: I can’t close the account because I don't have a VAT number, and I can’t stop the charges unless I add a payment method — which would only allow Amazon to continue billing me. On top of that, I'm unable to even open a support case to resolve this.
I would appreciate any guidance on how to proceed.
Pinned by community manager