I simply don’t get it.
The customer has opted out, fine, i get that, but now the stupid system will only contact them with certain options.
Returns, Legal and Coordinate large items.
I want to do other so i can attach some relevant photos.
Why on earth have they greyed them out when there is a return going on. Why on earth would they not give me the add attachments option in the returns messages.
Amazon simply are idiots
Any ideas please?