I am new here, I created a Seller Account a couple of days ago. I submitted my
passport and latest PDF of my bank account statement. They suspended my account
while they tried to verify my documents.
Today they have Deactivated it saying they could not verify it.
Clicking on ‘Reactivate’ button takes me to a page where they want me to submit ““A bill that is dated within the last 90 days for piped or natural gas, electricity, water or Internet service with name and address visible.””
Trouble is that all our utilities are in my husband’s name. I only subscribe to ADT alarm to which I have a recent letter in my name. I have a few recent Doctor’s letters too.
1 With an ADT bill be good enough to submit instead?
2 Any idea why they could not verify robust documents like Passport and Bank statement?
Please help me