I received notice of deactivation of my seller account last night at the weird time of 2:36am?
Below was my reply
"19 January 2020 04:02 GMT
The root cause of the issue
We think the problem was with another account that was deactivated due
to no activity? The account was initially going to be used to resell small
priced items household items but we have since decided to focus our efforts
elsewhere. Hence, the little activity on the account. However, we understand
The actions that you have taken to resolve the issue
The there has been a request to close the account in question immediately.
Case ID******3042 .
The steps that you have taken to prevent the issue going forward
We plan to expand our inventory exponentially and deactivations will
thwart that process therefor, there will be no other accounts associated with
the Drinks On Tap account going forward. We hope this will be sufficient. "
My questions are:
- Was my reply sufficient enough
- What else ,other than closing the other account, can I do to resolve this situation as soon as possible.