Sadly I agree.
As I may have mentioned above, I tried last year to list the asin in vendor central. A technical issue meant this didn’t happen so I wrote to technical and then forgot about it…
…until earlier this week when I had a PO for the product, which has mysteriously appeared as ‘live’ on vendor central.
So I realised after some replies here that the vendor central accountb ‘took precedence’ in terms of content. So I tried to make changes but kept getting error messages!
So basically a flaw in Amazon’s system prevents me from making changes to my best selling product. How ridiculous is that!!!
I have pestered seller support on this platform and vendor central and think i may be getting somewhere. I have to provide proof I am the manufacturer and a picture of the product in its original packaging with a sticker of the EAN thereon.
I can see, sort of, where amazon are coming from, in terms of taking the sanctity of products properly; but, given it is my IP which uploaded the product, has been making changes for 12 months on the product, is the IP from which I manage the vendor account too, and have stated already that I am the manufacturer, and that I could make changes were it not for the vendor platform not working properly, I have to go through such a lengthy time wasting effort, god knows.
It is like being trapped in a room with 1 door which is stuck firmly shut and some instructions saying ‘use the key to unlock the door’ But there is no key, no keyhole and ‘the voice’ keeps saying ‘use the key, use the key’.
I will keep selling on Amazon as generally it works, it generates cash, and see these issues as problems to be overcome. Annoying as it is.
I’d love to go on a date with an Amazon employee and behave in the same way their algorithms do. It would be great fun.