Had four of these, two successfully appealed, two unsuccessful after two attempts each.
The successfully appealed ones have disappeared from my record which is pleasing.
The two older ones are still there though.Needless to say I tried my best with the appeals. Amazon are no longer replying to fresh appeals or general enquiries to the performance team.
So my question is - since the date range shown in the account health screen is a six months period and one of the complaints is about to age past that, am I about to enter the bliss of them being expunged through the passage of time, or the hell of an account suspension??
Any experience anyone? If I’m headed for hell, I’d appreciate the heads up! All other aspects of the account are in good health and these were four ASINs out of a range of about 200.
Thanks in advance, Rob.