This is getting ridiculous now, I have had 4 a-z claims recently ALL with a different buyers name from the delivery address name.
selling low value books it makes no sense to send tracked.
I have opened cases with 2 of them repeatedly telling amazon that its dropshoppers and to investigate the buyers account but they take no notice at all.
after xmas I feel 99% of my stock will be shifted to the bay.
and then we get these polls asking if we feel that amazon support us - what rot!