Dropshippers and a-z claims


Hi, the problem was with the Royal Mail and not their business. Everything eventually turned up but was 4 weeks late. I’ve not sent them anything since but they did have the decency to contact me as soon as the books arrived and offered to send them back or make a re-payment. It was a pain at the time because nobody knew what had happened to the parcels!

I’d send their order, they have always been good honest customers


I had an order from Crusader 2 weeks ago which I dispatched, I have not had a claim for non delivery. I have just posted another order off to them today. Whenever they buy a book from me I always find the price has increased dramatically since listing which makes mine the cheapest by far.


Hi. I have had many orders from Crusader over the years and never had a problem with any of them, A-Z or otherwise, I find them to be a totally reputable operation. They are good spenders, I only wish I had more like them.


I’ve had numerous orders from Crusader - never had a problem with them as they buy to re-sell under their own account (I think!). aka Paper Cavalier


Crusader and PC are separate sellers as far as I know. Crusader is the buying arm of rbm, I believe.
From what I’ve seen, both of them flood Amazon with non-existent high-priced stock and order from us as and when they get an order.
What makes them more respectable than the hated dropshippers is that they don’t also get us to fulfil the orders all the way to the end buyer. It’s also possible that they get us overseas sails we might not otherwise receive.
In recent years, they seem to have become more prolific with their catalogue spamming (especially rbm).


They used to be the book community till they were wound up in 2013


Yes…I think they were orginally RareBookMeister, though I could be wrong.


Where are you planning on sailing to ?! :rofl:


Somewhere far away and virus free… :slight_smile:


Oh look, the fraud called MARK CANE has just whacked in an A-Z claiming INR for an order that was signed for on delivery. Fancy that.
And how nice to see that Amazon has still failed to close the loophole that allows these frauds to make a claim without contacting the seller first. I reported this loophole to the MD last year. Good to know how concerned Amazon is about protecting its sellers from this abuse.


hello MARK CANE has just seconds ago sent me a ‘wheres my stuff’ type message.

amazon do nothing when we report him.

you can open case after case and he keeps on claiming.

also MARY CANE is another to look out for


Hi, bargainbookman, yes, I reported him weeks ago as well. If Amazon grants this claim (and no doubt they will, in breach of their own rules) I shall be writing to the recipient to get confirmation it was received, will get GPS delivery data from Royal Mail to back up the proof of delivery and will chuck everything at the appeal. When that gets denied, I will do what someone else says they did successfully, which is to send all the proof to Amazon’s legal department along with a letter before action and a demand for compensation for time wasted!


What’s the forum rules for naming other sellers? I have one who ordered 4 times from me. First was cancelled after trying to convince me to cut a deal outside of amazon (instantly knew they were a competitor). Months later they then placed 3 large orders and opened A-Z claims on them without wanting to return it.

They claim to buy lots from amazon and they have begun listing more and more of the same product as me but their main business is buying on amazon British products and sending it to South East asia via selling it on Qoo10.


he put in an a-z on me yesterday. Granted before I even new about it.


Wonderful isn’t it? Just perfect, after all the times he’s been reported, and his record of refunds and claims speaks for itself. They just couldn’t care less.


I have recently started getting the same garbage. Same last name, different first name, same address. I know it is a scam, but I just started cancelling orders from that address with “address undeliverable.” which should be undesirable address. The harshest thing is I have tracking on the items, but Amazon could care less. Name is a variation of first name with A (like Alan or anita) and address in Doncaster, same number, same street same name pepper. I feel like taking a trip up there but the time is not worth it.


Need a bit of advice please - this is not an A-Z claim but a return request from a buyer (Amazon) who I now realise is a dropshipper.
In all my almost 14 years of selling on here I have never had this situation before, and only ever had 1 A-Z about 6 years ago which was proven to be a scam !

Order for large heavy book very late Sunday night, I sent via courier (Collect+) Monday 1st.
Today received return request for ‘Accidental Order’.
I have authorised the return, but the parcel has not even been delivered to the end recipient yet according to the tracking, and obviously the actual buyer (the so called ‘Amazon’) from me will not be able to return it.
I will not be refunding until it is returned, and because of the return reason given I am not responsible for the return postage cost.
Do I just wait for the inevitable A-Z and then appeal, or any other advice ?


its possible that the dropshipper has recieved the same claim from the end buyer and will forward the returns slip to them.

However he will not know if the parcel gets returned so expect a claim in due course.

I have no problems with most of the dropshippers but ‘‘amazon’’ and now ‘‘mary/mark cane’’ are multiple claimants.


Yes, will just have to wait and see.
I have managed to download an order report and found out the original buyer is Kayzer - a notorious dropshipper, I believe.
What baffles me is why the end customer, in UK, has purchased from this US seller at what would have been a higher price when mine was clearly visible on Amazon anyway.


Jilly with the Amazon search engine the search brings up listings that have ‘new’ copies first which is why these drop shippers list new titles for just about everything and of course list such items at an impossibly high price. At the same time they list a used item also at a high price (but lower than their used offering) - the buyer sees the listing, sees the ‘new’ price and thinks that they are getting a bargain with the used item not realising that if they had searched vis Google they would see the legitimate listings.