we are currently loosing a couple of buy boxes to a seller and i had a look at his feedback and this is his metrics
30 days 90 days 12 months Lifetime
Positive 0% 29% 71% 78%
Neutral 0% 0% 4% 3%
Negative 100% 71% 25% 19%
Count 2 7 117 182
their first five feedbacks are all one star bar one that is five star here is how they read.
1 out of 5 stars Still waiting for delivery !!
By Amazon Customer on 07 November 2019.
1 out of 5 stars Not yet arrived 20th Oct
By amazon customer on 20 October 2019.
1 out of 5 stars Package not yet arrived, this on going and being checked out by supplier. Hopefully the package will turn up soon as money has gone from my account.
By Paul on 19 September 2019.
5 out of 5 stars These guys are awesome. After an idiot delivery driver left my goods outside where they could be stolen the inevitable happened. Contacted … and th…Read more
By Amazon Customer on 16 September 2019.
1 out of 5 stars item not yet delivered
By Amazon customer on 23 August 2019.
(i edited all names to say amazon customer but everything else is as it is)
how is it that they are even allowed to continue selling on amazon at all let alone be on the front page and on the buybox!! we are bending over backwards to make sure our metrics are good as we get suspended as soon as they fall below yet people we are competing with are allowed to do as they please. how is this possible