Thanks for the reply, are you saying that the ‘mixed sku’ pallet labels are enough to book the collection in?
Unfortunately there is no information on Amazon that states we do not need to place the box labels on each unit, which I guess is where the confusion comes from.
Using the old workflow we used to class the pallet as a box, and place the 1 box label on the outside of the pallet.
This may have been considered a work around and not right, but we have sent hundreds of pallets with no issue.
I was expecting the new workflow to generate 1 ‘box’ label with the total number of units on it for that pallet. Unfortunately this hasn’t happened, as we get a label for each unit now.
Units are commingled with EAN.