Handmade Application Keeps Crashing?


#1

Afternoon. Trying to apply for Handmade and getting stopped at the first hurdle. I can upload my first image for the application but the page freezes and times out when I try to add a second. This happens each and every time.

All my images .JPG are UNDER 500kb so they are not too large to process. I have tried uploading all 3 of the images first to make sure they are acceptable sizes/formats and they are, so the files are not the issue.

Anyone have any suggestions? Amazon support is obviously not helping me at all with this. Thanks.


#2

Hi,
When applying, make sure all your images are clear and high resolution. Then for multiple pages ensure they are scanned and saved as a single PDF document.


#3

Hello Maker,

Thank you for reaching out and giving us visibility of your concern! Could you please try one more time and let me know if the issue persists?

I look forward to your response.

Best regards,
Hazel