Hello everyone.

What type of vat Amzon Collected in UK?

Dear Amazon Performance Team,

I hope you’re doing well.

I am a UK-based seller operating under a dropshipping model, and I’ve recently encountered two major issues:

1. Many of my listings appear as “Out of Stock”, even though I actively sync inventory through reliable suppliers and systems.

2. Buy Box eligibility has disappeared across most of my active listings, despite meeting all standard requirements including competitive pricing, valid tracking uploads, and low cancellation rates.

I would like to respectfully request a review of my account and clarification on these changes.

In addition, I do not believe this is related to my ODR (Order Defect Rate), as my current ODR is well below 1%. I’ve also confirmed that other sellers I work with, who have strong metrics and similar fulfillment models, are facing identical Buy Box suppression issues, even with better-than-average performance indicators.

This leads me to wonder whether a recent platform update or temporary issue may be affecting seller visibility, particularly for those using third-party fulfillment in the UK.

Your support and insight on this matter would be greatly appreciated. I remain committed to maintaining Amazon’s high standards and providing excellent customer experiences.

Kind regards,

On Thursday I've posted a book to a customer in Cambridge, by RM 24 Tracked and signed.

Here is the tracking: Return to sender

Tracking history

Saturday 12 April 2025

11:21 Delivered to sender by Cambridge DO

11:21 Delivered and Signed Cambridge DO

08:13 Due to be delivered today by Cambridge DO

Friday 11 April 2025

15:28 Item Received Cambridge DO

11:44 Item Received Cambridge DO

11:37 Refused - Returned to Sender Cambridge DO

08:45 Due to be delivered today by Cambridge DO

05:17 Item Received Peterborough MC

03:53 Item Received Peterborough MC

Thursday 10 April 2025

19:30 Item Received Home Counties North MC

14:35 Accepted at Parcelshop

11:44 Sender has despatched item

Saturday morning I was at home, and I did not receive the book back and the customer did not contact me.

When I have checked the signature, there's none!

What do you suggest to do now? I fear losing the book and the payment.

Thank you for your kind attention.

Guy

discussion. Hey everyone, hoping someone here has advice or has been in a similar situation. I know... rookie mistake.

I accidentally sent two FBA shipments to Amazon without printing FBA labels and without confirming the shipment in Seller Central. I got as far as the page that shows the warehouse address, and just... sent the parcels. So I don’t have a shipment ID or confirmation in my account.

Now the shipments have definitely been delivered—I’ve got clear photo proof, delivery confirmation, and even a signature from the receiving end. But when I contact Amazon support, they keep asking for the shipment ID... which I don’t have because I never finalized the process.

Has anyone dealt with this before? Any idea how I can escalate this or get Amazon to help locate these shipments without a shipment ID? I just want to make sure my inventory isn't lost in the void.

Any help or advice would be massively appreciated!