I would very much appreciate any help with my plan of action below.
I have been temporarily deactivated due to rights infringement. Namely - creating a clothing listing that contained a trade mark, in the item title, and in the item image, that I did not have permission for. The item was intended to be a parody but nevertheless (as I now realise) violated the right owner’s TM.
Here is the most recent suspension notice:
Thank you for your message. We cannot accept your appeal because it does not address the report we received from the rights owner. Please provide the following information so we can process your appeal:
– Greater detail on the root cause(s) of the infringement.
– Greater detail on the actions you have taken to resolve issues.
– Greater detail on the steps you have taken to prevent infringement going forward.
– Greater detail on why you believe an error has occurred.
Where do I send this information?
Send this information to email@example.com.
And hear is my intended reply:
Thank you for your reply.
Greater detail on the root cause(s) of the infringement:
The infringement involved the use of a registered trade mark (namely ‘***********’). This trademark was used in the item description, and in part of the image shown printed on the item.
The image was intended to be a parody of an existing image. However, in creating this item I infringed upon the trade mark in question, by using it without permission. This is why the rights owner rightfully filled a report.
Greater detail on the actions you have taken to resolve these issues:
I have studied the Amazon guidelines regarding appropriate copyright and trademark use. Subsequently, I have reviewed my entire inventory and removed any items that may be violating Amazon guidelines due to my previous misunderstanding of these guidelines.
The particular ASINs mentioned by the rights owner above have also been deleted.
Greater detail on the steps you have taken to prevent infringement going forward:
I will not create, or list against, any listings that violate the Amazon guidelines regarding appropriate copyright, or trademark use.
I will consult the UK Trade Mark website to confirm that my listings do not violate any existing trade marks.
This is my first violation of this nature.
I would be grateful for any guidance regarding my appeal, and wether it is suitable.