Dear all,

I need your help in reaching Amazon for support.

I have been waiting for support from Amazon about my account. I am unable to get through to Account Health and Seller Support at this time . I tried Managing Director's email and received email back that I was going to get help but I have still not got help or support.

I have replied to that email and still waiting for help.

I have been on Amazon for close to 10 years and I have not had an issue like this where I cannot get support.

I am also kindly asking Amazon to contact me so I can move forward. I believe this is an error as I have the correct documents for my listing in question.

Hello everyone.

My account has been deactive for 5 months.

Although I have made all my efforts, I can't reactivate my account.

I tried to submit all the utility bills I have, the company documents, my ID card, my passport, my bank and credit card account breakdowns, but they all failed.

Believe me, I searched the entire Amazon forum and Google to find a solution to me.

I received consultancy from people with more knowledge of Amazon.

Whatever I do, I can't get positive results.

I cannot open a case or request a call because I am a deactive position of my account.

I have a new account I don't even have any listed product.

I want to close my account and open a new account, but my account is deactive and is not allowed to close my account.

If I open a new account in this way, I know that it will be deactive too in my new account.

I'm really stuck.

I spent quite a lot of effort and money to sell in Amazon.

I don't want to give up here, but I don't really know what to do.

Nobody by Amazon does not communicate with me to solve the problem.

The only thing they tell me is the instructions about how to submit the documents.

I sent appeals at least a hundred times and read the instructions they mentioned a lot.

I am a new amazon seller and when creating my account, maybe I may have made a mistake to create a Mismatching in the address section.

However, it is very unjust that my entire account is deactive forever because I made this mistake and that I have no other chance.

I am ready to prove myself in any way if isomeone contacted with me, but someone needs to help me with it.

If there is any Amazon official following this forum, I would like them to help with my problem.

Thanks in advance.

@Seller_VJ4XoAkjDpjPH , @Seller_fgtTzyHQfOM1x , @Seller_XUNeUuvrQDpgP , @Seller_yk3kzHpjMMa4B , @Seller_pKdF0dnvoraDu , @Seller_mIRnuhdx7l5sN @Seller_Huz6FT08OxHAR @Seller_TSXM2A5nxWSuH

my Amazon business buyer account has been deactivated (No idea why) and now because I use that email to log into my seller account, I can’t access my seller account. I know my seller account is still active as I have 3rd party software that updates me of my sales. I have no idea how to get back in and seller support is 0 help. Can anyone help please?