I’ve seen a few different posts on the forum with regards to the issues over adding COO (Country of Origin) to our handmade listings.
As it currently stands there is no data entry field for COO, if we access our handmade listings through our inventory in Seller Central. There is no way of adding this information without downloading an inventory file.
One Seller has been advised by Seller Support to do the following:
I am a handmade seller, there is nowhere for me to add country of origin, when I go in to edit. I triple checked, so did the person on the phone who I was talking to for support.
The call was escalated
apparently I have to download a spreadsheet, add all the mandatory fields, then add the ones I want to change, it’s war and peace -
…heres the instructions that Amazon seller “help” e-mailed me…
Upon checking, I see that you have already tried to update the product information through inventory, but unable to do so.
Kindly, request you to perform full update for the listing to update missing product information.
Please follow below steps to perform full update:
- Log into your seller central account.
- Hover over the Inventory tab > Add Products Via Upload > Download an Inventory file.
- Step 1: Select the types of products you have in your inventory from the Product Classifier. If you have your products listed in multiple categories, please select multiple nodes.
Step 2: Select the type of template - Click on Advanced and generate template.
- You can update product details, such as size map attribute, in bulk by uploading a Full Update feed.
A Full Update feed is an inventory feed created using the Inventory Feed Template that contains two to three fields of data for the products you want to update. There is no need to enter information in any fields except those you are updating.
You will be required to provide the following information:
- The SKU corresponding to each item you are updating.
- The fields you intend to modify: Item Price, Quantity, or both.
- In Update-delete, enter “Full Update”
If you have additional fields to update, you will need to complete all mandatory fields in the inventory file template before performing the update. Review the Data Definition tab in the inventory file template for a list of mandatory fields.
In the template you can enter the attributes that you would like to update, for instance, size map and upload the file.
While uploading the file kindly make sure that you follow the below mentioned points:
>> Do not make any changes to the template by adding anything to the header rows, deleting rows and so on. As this will cause error in the uploads.
>> Always make sure that you save the file in “Text tab delimited format” before uploading them.
>> If you would like to update only the title or the bullet points or only some of the attributes you can update them in the file and choose the option “Full update” under “Update_Delete” column.
Once the template is ready with the information, please follow the steps below to upload the file:
- Log into your seller central account.
- Go to Inventory > Add Products Via Upload > Upload Products & Inventory
- Step 1: Check the file. This feature will not add products to your catalogue.
Step 2: Upload file.
You may go to ‘Monitor Upload Status’ to monitor the status of your uploaded file.
Once you upload the file kindly wait for 24-48 hours for the changes to update.
I’m not sure all the guidance above from Seller Support is entirely correct or even necessary.
I believe all we need to do is download the relevant handmade inventory file. I’ve just downloaded one to test one of my handmade listings. I selected the appropriate handmade category, in Step 3 of creating the inventory template I selected ‘Custom’ and added just Basic & Compliance.
In the inventory file, I entered the product type in column A and the SKU in column B. In column K for Update Delete, I entered PartialUpdate. Scrolled across to find Country of Origin, in my file it was column AD and entered Great Britain.
I saved the file and then uploaded it, and it came back with a successfully completed upload message. I’ve then re-downloaded the file and the COO entry has been added succesfully.
What would then be reassuring is actually seeing a Country of Origin entry, if we then access the listing through our inventory in Seller Central. Nothing has altered in my listing as of yet, but it was only done in the last 30 minutes or so.
Anyone else have any thoughts on this?