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discussion.why Amazon prioritize product review over seller reviews? It takes buyer lot of steps or clicks to leave a review, why can't it be as easy as leaving a product review?

Mi cuenta me pide verificacion de identidad pero no encuentro donde mandar los documentos que me piden

Congratulations, Amazon, you are continuing to lose your long-term trusted selling partners! It is amazing to me that you are losing reputable sellers, leaving only knock-off products for your "customer experience"

Blackhats attack and cheat while climbing to the top, all the while you treat your reputable sellers, your inventors, your "Small Business", and your educated in their field sellers like criminals who have to prove their worth!

Great job!

Just a tiny honest vent from a seller who is tired of the daily attacks!

I merged my children listings into a single parent, the review count was shown correctly at first (6.1K) and now it has been only 5.9K. I have tried multiple cases with Amazon (17807047341 and 17806128001 and 17761914251) however none of them being able to fix my issues.

On the Amazon Seller App on my cell phone, when I go to list an item, everything goes well until I get to the field for the "Merchant Shipping Group". That is only a text filed and it should be a drop down like they have it when you use the PC. On the cell phone app, even if you put the correct merchant group name in the text field, the app will give you an error. Then you have to save the listing as a draft and complete it on a PC. Very Frustrating.

we launched a product on Amazon to see if We can do profit or not. After one and half years we did not do any profit and our account balance still is on negative. The ads bids are too much. And If do not give ads we can not sell. So and Amazon do not give same chance to all similar products. We found that it injustice. We work for just Amazon's Wallet to make them more rich.

I want to change to a different bank, but have seen people run into issues with re-verification. Can anyone let me know if you have changed from one bank to another and if it was a smooth transition, or is it not worth the hassle?

Thank you!

Hi everyone,

I'm very frustrated right now and hoping to get some advice or help.

A customer claimed that the GPU they bought from us was defective — but this happened after the Amazon return window had already closed. I followed Amazon policy and told the customer to contact ASUS directly for warranty service, which is what we’re supposed to do for hardware outside the return period.

The customer never returned anything to me — no label created, no tracking, nothing received. But Amazon still refunded them fully through A-to-Z, even though I never got the item back. So now the customer has both the full refund and the GPU. I basically lost both the money and the product.

This seems like a clear violation of Amazon’s own policy that says the buyer needs to return the item before any refund is issued. I submitted an appeal explaining everything, but it was denied.

I feel completely helpless right now. I did everything correctly, but in the end, I’m left with a total loss. Has anyone dealt with this before? Is there any way to escalate this further to Seller Performance or Executive Seller Relations? I don’t know what else I can do.

Thank you for reading.

order: 113-1927605-2957849

case id: ID 17857034171