Incorrect VAT calculation for local IT and ES VAT numbers


In accordance with the VAT Directive, from 01.01.2020 Amazon is no longer accepting local (invalid for cross-border transactions) VAT numbers of the customers as suitable for applying the 0% rate in cross-border transactions. Amazon now applies the full VAT rate of the sender-country if the buyer’s VAT number is invalid / local (in the cases of Spain and Italy).
Unfortunately Amazon is applying VAT in such cases incorrectly, namely the price of the product without VAT that is set by seller is offered by Amazon to customers as VAT included price, respectively allocating the percentage of VAT from this amount.
Does somebody faced such situation during last three months? Maybe somebody has the solution for this issue?
Thank you in advance for your advice and comments.

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