I filled it in but I’m not hopeful it will make any difference.
The questions seem very loaded.
I get the impression Amazon are looking for excuses to either fully automate SC or dump everything on the forums.
There were no options in the survey that addressed my central problem with support.
I only go there for things that I need to go there for.
EG, getting incorrect images or other product details removed and or updated.
IE, things I cannot do without assistance from Amazon itself.
This is a mostly painful experience.
For example, I’ve been attempting to get them to remove all those ‘nog geen’ placeholder images that suddenly appeared on numerous CDs.
Nog geen afbeelding beschikbaar
Removing/replacing should be an easy task as they are obviously bogus but trying to get through to SS is far from straightforward.
No wonder the catalogue is in such a mess when it’s such an uphill task to get even the most obvious errors corrected…