The shipment of IOSS orders must meet specific customs requirements. If you are shipping directly to the customer, you must provide the Amazon IOSS VAT identification number, VAT exclusive order value and Order ID to your shipping partner or customs broker

Hi All

Has anyone experienced not being able to buy a Royal Mail 2nd Class parcel label through buy shipping? I know that sometimes a a page refresh adds the option but not on this occasion.

Just tried to buy a 2nd class parcel label through RM / Amazon buy shipping. Dims are 25x17x3cm, weight 899 grams so well inside the dims & 2kg limit, it's not the last day for posting them either but the system has forced me into 1st class.

Thoughts please...

Hi there,

I have received an order in my UK Amazon Seller Central Account with a delivery address for Germany. I cannot see how i get an IOSS number for me to add to the Commercial Invoice and customs details.

I have looked at Order - Order Report - switching on IOSS - but the report doesn't pull an IOSS number next to the order line.

I am concerned that if i send the order to Germany without this number i will be charged the local VAT + duty.

Does anyone have any advice?

thanks Phil