IOSS Orders


#1

Hi,

I am receiving orders from Ireland however i have unchecked international shipping. How can i avoid these orders because after collecting the VAT, my product get into heavy loss.

Please give me ways to get rid of heavy losses.


#2

As its fba you need to go to settings - fba - shipping programmes and export settings and set amazon UK to disabled

Shipping templates under Shipping settings are only for FBM orders - not FBA

Have a read of seller university pages


#3

You can cancel the Mall of Ireland sale on the product edit page and there should be no more orders from Ireland.


#4

Op can’t cancel the order - if they’ve posted correctly, they posted under the FBA section - and you can’t cancel FBA orders


#5

where i can see product edit page?


#6

Shall i disable it?


#7

In “Manage Inventory”, you click on your product editor, and then you will see your sales mall in the “Offer” section


#8

this is under the FBM. In FBA there is no such options


#9

i have done this as per your guidance. I hope i will not receive any orders from Ireland now.


#10

Just to be sure, when you say Ireland, you do mean the Republic or Ireland and not Northern Ireland?


#11

presumably NI wouldn’t have IOSS on the order nor VAT removed (presuming of course op is in UK)


#12

Yeah, I doubt it’s what’s happening, but I noticed that they hadn’t actually said where in Ireland and thought it worth ruling out that OP was thinking there was a problem when there wasn’t.