Thanks Kika, I will forward the retraction notice to them also, where do I find my Merchant token ?
They haven’t responded back since the initial email so I will have to send them a chase up email tomorrow.
If they don’t respond back quickly then I will appeal with Amazon using my Invoices & hopefully they can understand that the product blocked has no link/similarity to anything remotely linked to “Dr. Martens” & was purchased correctly.
I have a bigger problem now I feel as my selling privileges have been removed, not linked to this, but to “suspected intellectual property violations” from the 17th of May 2019.
Amazon request a plan of action but I feel stuck at this point, if i appeal the “suspected intellectual property violations” then what happens with me fighting this “Received Intellectual Property Complaints” which are honestly without merit.
The “suspected intellectual property violations” was my fault because I had used a “trademarked” name in the search terms which I learnt was forbidden even though its not visible on the listing. By the time I received this, I had no stock left & decided I would just delete the listing as I didnt want any hassle. Guess I was wrong as now it come back to bite me hard.
Do I appeal the Block ASIN’s first or do I appeal my Account & the Blocked ASIN’s at the same time ?
Any advise is appreciated, maybe I should start a new Thread for this ?
Thank You All.