Listing is 'Active' but product 'Currently Unavailable'
imgSign in
user profile
Seller_mbIkluVdnTyII

Listing is 'Active' but product 'Currently Unavailable'

I hope you guys can give me some pointers on this one, or at least let me know if you have come across a similar issue.

I have an FBA listing (an old one, which is part of a variation family and through which I have sold more than a couple of hundred units) which has suddenly developed an issue.

  • The status of the listing is ‘active’
  • It is not suppressed, has around 50 units for sale and absolutely no issues
  • I haven’t received any warnings about this listing either
  • Almost all of the units are available. except 2 which are in FC transfer status

But when I go to the product page, it states ’ Currently Unavailable’ for the last 2 weeks.

This only happened after i listed the same item in Germany. Even then, it was fine for a few days…Ther German listing is active and has no issues.

I raised a ticket with SS as soon as I spotted this issue a couple of weeks ago, who then said they have forwarded it to the relevant department. I even followed up yesterday and they said they still don’t have an update.

Any idea what this could be and how I can resolve it?
If I delete the listing and recreate it, will it cause issues with the FBA inventory?

Thanks

104 views
5 replies
00
Reply
5 replies
user profile
Seller_pigcczG1ylLqT

I am having the same problem with a new listing. In the ‘Help’ page it says that it is searchable and buyable, but when you click on the item it says unavailable. And it does not come up when I search for it.

00
user profile
Seller_XUysRxvyrOy29

I am also having this problem. They said to clear the cache but yet i see unavailable message. Strange.

00
user profile
Seller_Zm6mSLypM9kp8

Are you the only seller on that listing?

You can delete the listing and recreate using the SAME SKU then it will get attached to it fine.

00
user profile
Seller_M2tfCncGRmRL5

Hi all
Having this issue now with new product listing
Units in stock to sell , active listing not suppressed but showing as unavailable on listing page
Can’t find when I search for page but PPC campaign showing plenty impressions
Did you solve your issue and How ?
Cheers

00
Follow this discussion to be notified of new activity