I sent a box to CWL1, the tracking is as follows:
Jun 13, 2020 09:00:00 PM - Tamworth GB - Delivered
Jun 08, 2020 10:50:00 PM - Tamworth GB - Parcel arrived at a carrier facility
Jun 08, 2020 08:30:00 PM - Preston GB - Parcel left the carrier facility
Jun 08, 2020 07:29:01 PM - Preston GB - Parcel arrived at a carrier facility
Jun 08, 2020 07:29:00 PM - Preston GB - Parcel received by carrier
Jun 08, 2020 11:01:23 AM - Preston GB - Parcel received by carrier
Jun 03, 2020 02:47:50 PM - GB - Package has shipped
The shipment has been closed as not received so I have asked for an investigation. Unfortunately it was a box I found containing some stock bought in 2019 so I have been told as the invoice is over 6 months old its not valid.
There is £450 worth (trade price) of stock in this box and clearly they have received it but if my invoice isn’t valid, any idea where I go from here?