Another buyer that doesn't read the item, then requests a return, and Amazon automatically refund immediately - without it being zapped by the Post Office (impossible on a Sunday!). She claims she thought this was a CD, and can't play vinyl. It'll be interesting to see if I actually get the item back.

https://www.amazon.co.uk/gp/product/B00AWZUDK0

Hello

I keep getting this error when I create a shipment for FBA. I have been getting it for approx 2 months.

All of my packages are well within the max size and weight that DPD allow.

I have tried and tried contacting amazon seller support for no help forthcoming.

There was a previous thread but not sure if it got resolved and it is locked

https://sellercentral.amazon.co.uk/seller-forums/discussions/t/fb2e62f0-90d6-459f-8dc0-f79b2b7442d5

Can anyone help please?

I have attached a screenprint

[Moderator Edit: removed personal information]

Kind regards

Hello,

This morning, I received a notification regarding an "Invalid charge method", which has resulted in the deactivation of my Seller account. I have been using my company’s debit card as the charge method for over 10 years without any issues.

Despite attempting to update the payment method to my Amazon Prime credit card, I continue to receive the same error message:

"Unable to charge - We are not able to charge your account. Assign a valid charge method to restore full access to your seller account."

As a result, I am currently unable to fulfill pending orders due to the account restrictions. I opened a case and was informed that I need to wait 48 hours for the charge method to be validated after updating.

Has anyone experienced a similar issue or have any suggestions on what I can do in the meantime? Any advice would be greatly appreciated.

Thank you!

Hello Amazon, and everyone else. Three or four days ago we changed the emall address associated with our Amazon account; this really should be a simple procedure, and one without consequences. Since then however, we have been bombarded by Amazon with multiple forms of guano, and our previously healthy account has ceased to function ! All other sites get this sort of thing right - we changed the email address on all our other sites without any problems whatsoever.

We have just opened a 'case' via Seller Help and are awaiting a response (24 hrs waiting time). Meanwhile let this serve as a warning that nothing on Amazon is simple and straightforward, and they are capable and willing to make a mess of anything; indeed that is almost their only function at times.